Before You Submit Your Ticket...
you submit your ticket to us, please take a moment to quickly look through the questions
listed below (to which we have already written answers, for your convenience). To view the
answer to a particular question (in a new window) simply click the question text in
the list below.
you will find a question above that relates to the issue you are curently having. If so,
simply click the question text and the answer will appear in a new window. If you cannot find
the question / answer relating to you problem, then please feel free to use the support
ticket submission tool, below.
Submit a Support Ticket
of the questions & answers above can help you, and you have tried to resolve your
problem using the resources provided, then
feel free to submit a support ticket to our knowledgeable team here at XCommentPro. Tickets
are answered within 24 hours of being submitted during working days (Monday to
Friday). Tickets submitted after Thursday evening may not be answered until the
submit a support ticket request, use the form below. Please take care to describe
the nature of your problem in as much detail as you can - this will help our technical
support team to resolve the problem as quickly as possible for you.