support on ratings script topics and moreFrequently-Asked Questions

On this page you will find answers to some of the most commonly-asked questions we get sent about using the XCommentpro ratings script software. Hopefully, you will find the answers to the questions you may have at this time - all you need to do is click your question in the list below and you'll be taken straight to the respective answer.

Ratings script questions, how to use XCommentPro, and more...

If you have a question that is not answered below then please don't hesitate to send us your question directly - there's a form you can use at the bottom of this page.

What does the XCommentPro ratings script software actually do?
Will I be able to use XCommentPro if I am new to computers / web design?
Is XCommentPro suitable for professional users?
Will this ratings script tool work with Dreamweaver / FrontPage / ExpressionWeb?
Will XCommentPro work with XSitePro?
Can I use XCommentPro if I am manually coding my web page content?
How many commenting systems can I add to my web pages?
Can I use the software across multiple web site domains?
How much does this ratings script software cost?
How many PCs can I install XCommentPro on, if I purchase a license?
Does XCommentPro work on a Mac?
Is there trial version of XCommentPro I can try out?
What are the limitations of the trial version?
How do upgrade from the trial version to a licensed copy?
Do I get a physical CD with the software on, or is it a download?
Do you offer a money-back guarantee?
What do I do if I get stuck, using the software?

What if my question is not listed above?

What does the XCommentPro ratings script software actually do?

XCommentPro is a software tool for creating, publishing and embedding "Commenting / Ratings Script" interactivity into your web page content. You can see a simple example of XCommentPro in action either at the Example page, or by watching the Demonstration Video.

There's also a full features list available for you to review on the Features Page.   Back to Top

Will I be able to use XCommentPro if I am new to computers / web design?

Yes. XCommentPro has been designed to make it possible for anyone to use, no matter what their previous experience, unlike many of the commenting solutions that have been available up to now. There are also detailed manuals and instruction to help you along the way.   Back to Top

Is XCommentPro suitable for professional users?

Absolutely. XCommentPro short-cuts the whole process of setting up scripts/SQL databases and so on, required by mist of the other options on the market today. Also, XCommentPro features far more in the way of feature-set, making it the perfect tool for your long-term commenting/rating needs.   Back to Top

Will XCommentPro work with Dreamweaver / FrontPage / ExpressionWeb and other major web authoring applications?

Yes. XCommentPro will work with any of the major web site authoring packages on the market.   Back to Top

Will XCommentPro work with XSitePro?

Yes it will. XSitePro even has some special functionality built right in, which makes the embedding of commenting into you web page easier than ever... simply a case of calling up your commenting system from the Right-Click Menu.   Back to Top

Can I use XCommentPro if I am manually coding my web page content?

Yes you can. XCommentPro gives you the necessary snippets of HTML code that you simply need to drop into your page source code to add a fully-featured commenting system.   Back to Top

How many commenting systems can I add to my web pages?

As many as you want - there are no limitations on how many pages you add commenting to.   Back to Top

Can I use the software across multiple web site domains?

Yes. XCommentPro allows you to creating commenting systems (a full-blown ratings script) across as many web sites as you want.   Back to Top

How much does the XCommentPro ratings script software cost?

Only $97. For a single, one-time payment you will have an application that will meet your commenting needs for years to come, across all of your web sites and pages.   Back to Top

How many PCs can I install XCommentPro on, if I purchase a license?

When you register your copy of XCommentPro you will have the option of installing your copy of XCommentPro on a maximum of two PCs.   Back to Top

Does XCommentPro work on a Mac?

Not natively. XCommentPro is designed to work in a Windows environment, so on PCs and on intel-chipset Macs running VMWare or Parallels.   Back to Top

Is there trial version of XCommentPro I can try out?

Yes there is. You can download a free trial version from the Download Page.   Back to Top

What are the limitations of the trial version?

The trial version allows you to create commenting systems on your web site pages, unrestricted, for thirty days. These commenting systems will be fully functional for the trail period also.

Upon the trial ending, the XCommentPro software will cease to function, and the commenting systems on your web site's pages will have limited functionality also, although comments posted up to that time will continue to be displayed, along with a text-link advertisement.

At the end of the trial period, you may either leave the comments on your web page, register your copy of XCommentPro, or you may remove the commenting system from your web page(s) altogether simply by deleting the embedding code from the page in question.   Back to Top

How do I upgrade from the trial version to a licensed copy?

When you run the trial version of XCommentPro you will be presented with a button, on loading the software, which you may click to order your license code. Alternatively, you can go ahead and purchase your license by clicking this link.   Back to Top

Do I get a physical CD with the software on, or is it a download?

XCommentPro is an instant download, which means you don't have to wait around for shipment of a physical CD. Within minutes of your order being placed you will be able to get started using this product.   Back to Top

Do you offer a money-back guarantee?

Yes we do. We're so sure you'll love the XCommentPro software we're backing it with a full 30 day money-back guarantee. If you are not happy in any way with the software then you simply need to submit a support ticket to us requesting a refund. It's as simple as that.   Back to Top

What do I do if I get stuck, using the software?

If you run into difficulties at any time, we recommend working through the following four steps, in finding help and support:

1 Press "F1" on your keyboard while viewing the feature you're struggling with. This will load the XCommentPro Manual, at the page covering that feature. Hopefully you'll find the answer to your question in that page.
2 Submit a post to the XSitePro Forum. This is one of the quickest ways to find the answer to your question, since the XSitePro forum is packed full of XCommentPro users, too! With over 17,600 members you're sure to get a response.
3 If you can't find the answer to your question using the methods above, then please don't hesitate to submit a support ticket to our dedicated support team. You can send your question using a form further down this page.  Back to Top

What if my question is not listed above?

If none of the answers above help you, then feel free to submit a support ticket to our knowledgeable team here at XCommentPro. Tickets are answered within 24 hours of being submitted during working days (Monday to Friday). Tickets submitted after Thursday evening may not be answered until the following Monday.

To submit a support ticket request, click the button below:

submit ticket