support - xcommentpro comments are not showingXCommentPro comments are not showing on your page?..

Question: My Commenting system is not showing on my page, there is nothing at all where I have placed the commenting system. Why is this?

Answer If you view the source of your page, can you see the code (NB that 'xcommentpro/' may be different if you have changed this in your commenting system) where your comments should be displaying?

<?php include(“xcommentpro/main.php); ?>

If so, then your PHP code has not been processed. The usual cause of this is you have placed the commenting system on a page that cannot process PHP, such as a page with a file extension of .html. By default web servers will not process PHP code on a .html page.

You correct this, please change the extension of your page to .php. Alternatively, contact your host about setting your .htaccess file to allow PHP code to be processed on .html files.